According to the Republic of Armenia Law on Financial System Mediator, the Board of Trustees of the Office of Mediator consists of 7 members. They are appointed as follows:
The Board of Trustees of the Office of Mediator is called to approve internal policies and procedures of the Office, hear Financial System Mediator reports, control the status of implementation of the decisions it has made, oversee day-to-day activities of the Office and its financial and economic performance, approve the budget of the Office, any changes made thereto; oversee the performance against the budget, approve annual financial accounts, and take on other functions as required by the law. According to the law, the Board of Trustees shall not interfere with the professional activities of the Financial System Mediator.
July 2021-present - Chairman of the Board of Trustees of the Financial System Mediator
December 2020-present - Board member, RA Central bank
June 2021-present - Substitute (Deputy Manager) of the Government of the RA, Board of Governors of the Bank of the Black Sea Economic Cooperation Organization
2019-2020 - Secretary General - Member of the Executive Committee, Central Bank of the RA
2017-2019 - Secretary General, Central Bank of the RA
2015-2017 - Chief of Staff, Central Bank of the RA
2006-2015 - Deputy Chief of Staff, Central Bank of the RA
2005-2006 - Project Manager, “Ontario Line”, RF
2003-2005 - Deputy Director, Financial Controller, “Art Sar” LLC, RF
1999-2002 - Financial Director of “Artem Inc.” LLC, RF
1997-1999 - Deputy Chairman of the Board, “Akunk Bank” CJSC
1995-1997 - Head of Finance and Credit Department, Specialist, "Akunk Bank" CJSC
1994-1999 - Yerevan State University, Faculty of Economics, "General Economics"
2001-2003 – Moscow State University M.V. Lomonosov, postgraduate student
2003 - PHD in Economics, Moscow State University M.V. Lomonosov
2010 - Tufts University Fletcher School of Law and Diplomacy, Public Administration, Boston, USA
2014 - present - Head of Consumer Interest Protection and Financial Education Center, the Central Bank of Armenia
2008 - 2014 - Head of Division, Financial System Stability and Development Department, Consumer Protection and Market Conduct Division,
2008 - Present - Member of the Board of Trustees of the Office of Financial System Mediator, appointed by the Central Bank of Armenia
1998 - 2008 - Various positions in the banking, credit, insurance and securities fields, the Central Bank of Armenia
2010-2011 -St. Andrews University in the UK, “International Business Strategy”, Master’s degree
2004 - US Tufts University’s Fletcher School of Law and Diplomacy
1994 - 1999 - Yerevan Institute of National Economy, Faculty of World Economy
2019 October - Present - Member of the Board of Trustees of the Office of the Financial System Mediator
2018 June – Present - Deputy Head of the Legal Department of the RA Prime Minister's Staff
2006 - 2007 - Yerevan School of Political Studies (Diploma)
2000 - 2019 – Training courses, seminars in China, Italy, Croatia, Czech Republic, Bulgaria, France, Lithuania, etc.
1999 - 2018 – Different positions in the RA Presidential Administration in the State Legal and Legal Departments
1993 - 1998 - Yerevan State University - Degree of Law
Since July 2021 - Member of the Board of Trustees of the Office of Financial System Mediator
Since December 2018 - General Director, "Armenia Insurance" Insurance LLC
November-December 2018 - Advisor to the General Director, "Armenia Insurance" Insurance LLC
May-November 2018 - Supervisor of the Financial Control Department of the Central Bank of Armenia
2016 -2019 - Lecturer, Armenian-Russian (Slavonic) University
2014-2016 - Member of the scientific group "Agroinsurance", studying the topic "Ways to implement the system of insurance of agricultural risks in the RA", ASUE
2009 -2018 - Head of the Insurance Companies Supervision Department of the Financial Control Department of the Central Bank of Armenia
2009 -2011 - Lecturer, French University in Armenia
January-December 2008 - Member of the scientific thematic group, M. of the National Academy of Sciences of the Republic of Armenia. Kotanyan Institute of Economics, "Ways to introduce the compulsory health insurance system in Armenia"
2006 -2009 - Senior Controller of the Financial Control Department of the Central Bank of Armenia
2003 -2018 - Lecturer, Armenian State University of Economics
2002 -2006 - Leading Specialist, Head of the Division of Licensing and Control of the Insurance Department of the Ministry of Finance and Economy of the Republic of Armenia
2008 - Title of Associate Professor
2003 - PhD in Economics
2000 - Postgraduate study, scientific topic: "Prospects for the development of the insurance market in the Republic of Armenia"
1995-2000 – Yerevan Institute of National Economy, Faculty of Finance and Accounting, Section "Finance and Credits"
July 2021 - Present - Member of the Board of Trustees, Office of the Financial System Mediator
2021 August - Present - Chairman of the Board, "Ardshinbank" CJSC
2017-2018 - Deputy Chairman of the Board, Director of Non-Profil Assets Management, "Ardshinbank" CJSC
2015-2017 - General Director, Areximbank Gazprombank Group CJSC
2003-2015 - Head of Territorial Administration Department, Director of Credit Department, Director of Strategic Customers Department, Director of Corporate Customers Department, Board Member, "Ardshinbank" CJSC
2000-2003 - Head of Banking Risk Control Coordination Group of Territorial Subdivisions, Head of Banking Risk Control and Information Flow Security Group, Head of Internal Audit and Analysis Department, Deputy Chief Executive Officer of the Credit Department, Deputy Member of the Executive Board, Deputy Board Member Deputy Executive Director, "Armagrobank" OJSC
1998-1999 - Specialist of the Inspection Department of the Banking Supervision Department, Central Bank of the Republic of Armenia
1998-2001 - Armenian Agricultural Academy, economist-financier
1993-1997 - Institute of Mechanics of NAS RA / postgraduate study /, Physics and Mathematics, Degree of Candidate of Sciences
1988-1993 - Yerevan State University, Faculty of Mechanics, qualification of a mathematician-user
2021 July - present - Member of the Board of Trustees of the Office of the Financial System Mediator
2017 January - present - Executive Director of the NGO "Association of Tax Organizations".
2006-2021 - Executive Director, LLC UKO "NOR HORIZONT"
2010-2012 - President, Union of Credit Organizations of the Republic of Armenia
2002-2006 - Chief Accountant (Certificate 0072 of the Ministry of Finance and Economics) - Fund "Horizon", established by OXFAM - (Great Britain).
2000-2002 - Loan Program Accountant, OXFAM Armenian Branch (Great Britain)
1999-2002 - Head of the Internal Audit Department, United Bank OJSC
1999 June-November - Manager of the Jermuk branch of "United Bank" OJSC.
1995 May-October - Economist of "Nairit" CJSC, Department of Economic Forecasting and Planning.
1992-1997 - Yerevan State National Economic Institute, Faculty of Marketing, non-food commodity science: economist-commodity engineer, economist-engineer.
2021 July - present - Member of the Board of Trustees, Office of the Financial System Mediator
2013 December - present - President, "Consumer Advice Center" NGO
2011–2019 - Working Group Coordinator, EaP CSF Armenia National Platform
2005–2012 - Vice President, "Consumer Protection" NGO
1995-2004 - Cable TV Specialist, Private Cable TV Company, Tbilisi, Georgia
1979–1994 - Underground engineering engineer, Yerjan Metroshin
1979–1985 - Engineer-builder, Yerevan Polytechnic Institute